Services · Ongoing Support

Updates, monitoring, and steady improvements that keep your site healthy long after launch.

A website isn't a one-time build; it's a working system. The harbor watch keeps yours current, secure, and improving — so it doesn't quietly fall apart the month after it launches.

Rough water

Signs you're taking on water.

The structure

What we build into the wall.

Monitoring & uptime

We watch your site so a problem gets caught before your customers catch it.

Updates & security

Software, plugins, and security patches kept current, tested, and safe.

Content updates

Text, images, hours, and pages changed when your business changes.

Backups & recovery

Daily backups and a tested way to restore fast if anything goes wrong.

Monthly improvements

Small, consistent refinements that compound — not one-time fixes.

The passage

The passage, mark by mark.

1
Onboard

We take stock of your site's current health and set a baseline.

2
Stabilize

Updates, backups, and monitoring put in place first.

3
Maintain

Ongoing updates, patches, and requested changes, handled.

4
Report

A monthly plain-English note: what changed, what we watched, what's next.

Moorage fit

Where this moors in each plan.

Foundation

Core care: hosting, SSL, backups, and a handful of updates each month.

Harbor

Foundation, plus unlimited content updates and priority support.

Lighthouse

Same-day support, a dedicated contact, and a quarterly roadmap.

See plans & pricing →

Questions

Fair questions, straight answers.

Do I need support if my site already works?

Working today isn't the same as maintained. Support is what keeps 'works' from turning into 'broke last Tuesday.'

How do I request a change?

Text or email a real person. No ticket portal, no phone tree.

What's your response time?

Priority on Harbor and same-day on Lighthouse; Foundation requests are handled within a few business days.

Ready when you are

Keep My Site Healthy

Start with a Digital Foundation Audit and we'll tell you exactly where this fits.